Privacy Policy

At Logic Group, we are committed to protecting your privacy policy. This Privacy Policy explains how we collect, use, and disclose personal information we receive from customers who use our call center services.




Collection of Information:

We may collect the following personal information when you use our call center services:

Your name

Your contact information (e.g. email, phone number, address)

Your IP address

Call recordings

Any additional information you choose to provide to us during the call

Use of Information:

We may use the personal information we collect for the following purposes:

To provide our call center services to you

To verify your identity

To respond to your inquiries and provide customer support

To improve our call center services

To comply with legal and regulatory requirements

Disclosure of Information:

We may disclose your personal information to the following third parties:

Our service providers who assist us in providing our call center services

Law enforcement agencies or other authorized government bodies, as required by law

Any other person or entity as authorized by you

Data Security:

We take appropriate technical and organizational measures to safeguard the personal information we collect from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security measures to ensure the protection of your personal information.




Retention of Information:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as well as any legal or regulatory requirements. When we no longer need your personal information, we will securely dispose of it in a manner that preserves your privacy.




Your Rights:

You have the following rights with respect to your personal information:




To request access to the personal information we hold about you

To request that we correct any inaccurate or incomplete personal information

To request that we delete your personal information

To object to the processing of your personal information

To withdraw your consent to the processing of your personal information

Contact Us:

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at privacy@logicgroup.com.




Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on our website and notify you of any material changes. Your continued use of our call center services after any such update constitutes your acceptance of the updated Privacy Policy.

Last updated: March 6, 2023.